Privacy Policy

Last updated: 19 November 2025

Welcome to Dotsoft Solutions. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

  1. Introduction
  • Company name: Dotsoft Solutions (“we”, “us”, “our”)
  • Website: https://dotsoftsolutions.com/
  • This policy applies to all personal data we collect via our website, and through any services we provide (e.g., web development, digital marketing, design).
  1. What Information We Collect

We may collect the following types of personal information:

  1. Information you provide voluntarily
    • Name
    • Email address
    • Phone number
    • Company name (if any)
    • Project details (when you fill contact or project forms)
  2. Automatically collected information
    • IP address
    • Device type, browser type, operating system
    • Pages you visit on our site, how long you stay, and other usage data (analytics)
    • Referring website / source – how you came to our site
  3. Cookies and Tracking Technologies
    • We use cookies and similar tracking technologies (like web beacons) to collect usage data, remember your preferences, and improve the user experience.
  1. How We Use Your Information

We use the collected information for:

  • Responding to your inquiries, messages, or project requests
  • Providing and improving our services (web development, digital marketing, design)
  • Sending you updates, newsletters, and promotional material (only if you opt in)
  • Conducting analytics to understand how users use our website, so we can improve
  • Ensuring security, preventing fraud, and maintaining site integrity
  1. Legal Basis for Processing (if applicable)

If you are in a jurisdiction where data-protection laws like the GDPR apply, our legal basis for handling your personal data may include:

  • Consent: When you provide personal data voluntarily (e.g., by submitting a form)
  • Contractual necessity: To deliver the services you requested (e.g., web development or digital marketing)
  • Legitimate interests: For analytics, improving our website, and ensuring site security — in a way that doesn’t override your rights
  1. Sharing Your Information

We may share your personal data with:

  • Service providers and partners: For example, hosting providers, analytics services, email tools, or other vendors who help us run our business
  • Legal and compliance: If required by law or to enforce our rights (e.g., investigations, court orders)
  • Business transfers: In the unlikely event that Dotsoft Solutions is acquired or merged, your data may be transferred, but we will notify you of any change in control
  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or storage is 100% secure — so while we strive for strong security, we cannot guarantee absolute protection.

  1. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including to:

  • Provide you the services you requested
  • Comply with legal obligations (e.g., tax, accounting)
  • Resolve disputes and enforce agreements

When data is no longer needed, we will securely delete or anonymize it.

  1. Your Rights

Depending on applicable law, you may have the following rights:

  • Access: You can request a copy of the personal data we hold about you
  • Rectification: You can ask us to correct any inaccurate or incomplete data
  • Erasure (“right to be forgotten”): You may request deletion of your personal data (subject to legal exceptions)
  • Restriction: You can ask us to limit how we use your data
  • Objection: You may object to certain types of processing (like marketing)
  • Data portability: In some cases, you can request to receive your data in a structured, machine-readable format

To exercise any of these rights, get in touch with us via the contact information below.

  1. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies when you click through.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and revise the “Last updated” date. We may also notify you (for example, via email) if the changes are significant.

  1. Contact Us

If you have any questions, concerns, or requests about your personal data or this policy, please contact us:

Dotsoft Solutions
Email: info@dotsoftsolutions.com

Phone: +91-9492303222
Address: Plot No. 310, 2-22-274/3, 4th Floor Alluri Trade Centre, Bhagyanagar Colony, Beside South India Shopping Mall, Kukatpally, Hyderabad, Telangana – 500072